In another variation of the scam, the buyer may also ask you to wire the shipping fees to their preferred shipper. The buyer asks you to use their shipping account because they can get a discount, they have a preferred vendor they’ve worked with for years, or their shipping service is cheaper or more reliable.

If that happens, you'll lose the money you wired to the fraudster, the product you shipped, shipping costs, and your payment. If the legitimate account holder reports unauthorized activity, the money can be withdrawn from your account.

Just because a payment has been deposited into your account doesn't mean the money is yours to keep. This scammer may have paid with a stolen credit card, bank account number, or checking account. They may even ask you to wire the shipping fees to their shipper. They may tell you that they accidentally overpaid you, the extra money is for the shipping costs, they're giving you a bonus for your great service, or the money is for the stress they've caused you. Overpayment scamĪ customer sends a PayPal payment that is more than the purchase price of the order and then asks you to wire them the difference. The note asks you to call their fake customer service number. Another scam is you receive an invoice or money request through PayPal, and the scammer has included an alarmist note. Or you receive a fake invoice or money request by email designed to look like a real PayPal email. You receive an invoice or money request through PayPal for a product or service you never ordered. To add insult to injury, you might also have to pay your shipper an additional rerouting fee. Unfortunately, you lost the product, shipping fees, and money. Because the package wasn't delivered to the address on the Transaction Details page, you aren't covered by Seller Protection. The buyer gets to keep the item and money. Because the shipment was rerouted, you can't prove the item was delivered to the address on the Transaction Details page. The buyer then files a complaint about not receiving the item. The shipping company delivers the package to the new location.

The buyer contacts your shipping company and asks them to send the package to their correct address. The buyer monitors the online tracking information and notices that the shipper couldn't deliver the package. The shipping company then tries to deliver the package yet isn't able to deliver it. Package rerouting scamĪ buyer places an order and provides an incorrect or fake shipping address. You receive a suspicious email or message that looks like it is from PayPal, or you are directed to a fake website that looks like the legitimate PayPal website.

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